Answers...

to commonly asked questions.

Dropbox

Restoring deleted Dropbox files

Unfortunately a Dropbox folder I need was deleted and no longer accessible on the gallery desktop. I really need that back as soon as possible.
Is there a way you can help me get that back?
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Dropbox gives us the ability to restore recently deleted items. To find these, go to dropbox.com and log in under the account you're looking to restore the data from.
Screen Shot 2016-06-14 at 1.47.10 PM

Select "deleted files" on the left column then "restore" on the right.

Does iCloud replace Dropbox? no.

I recently switched from Windows to Mac and I'm having major difficulty setting up my local server. Need help w/ XAMPP/MAMP local server

All I need is to develop Wordpress websites on my computer.  Once I've built out the Wordpress theme and added the content, then I package up the site and upload to a remote server on my Dreamhost VPS account.

This morning I found a workaround, but I'm still running into file permission issues. For some reason, my folders keep reverting back to read only.  I've researched for solutions online and I keep seeing suggestions for editing in the terminal… but honestly, I'm not comfortable with making edits.  I'm afraid I will do more harm than good.
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I do do server work for companies in Charlotte usually 15 seats and under.  For larger scale jobs I usually push out to other businesses in the area that are geared for that.  XAMPP is in beta on the mac so you may want to consider other options as well.  You mentioned your home.  Do you have a static IP at your home?
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I do not have a static IP.  All I need is to develop Wordpress websites on my computer.  Once I've built out the Wordpress theme and added the content, then I package up the site and upload to a remote server on my Dreamhost VPS account.

This morning I found a workaround, but I'm still running into file permission issues. For some reason, my folders keep reverting back to read only.  I've researched for solutions online and I keep seeing suggestions for editing in the terminal… but honestly, I'm not comfortable with making edits.  I'm afraid I will do more harm than good.
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Try storing the site's folder on an external hard drive.  That may negate the permissions issue.  (short term fix but may solve the issue).  Also, on the parent folder of the site files in question, get info (command I) on that folder and set the permissions for you to have read/write access then apply to all enclosed items.  That may also solve it.  If that doesn't work, then go one more folder higher and do the same thing.  

Dropbox to be installed on PC as well as mac

Scotty,

How can I find what fonts on my system may be corrupt?

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You graphics professionals and your fonts! So Apple’s font book is a pretty nice alternative to the over zealous Extensis Fusion Suitcase hog of a program. (not a fan) You can always drag new fonts into font book (or select to add from the menu) and font book will verify whether the font is worthy of being installed. But if you are scared the font will do damage but you’r just not sure which one it is out of the hundreds you have, you can always point font book to a folder and have it scan for bad fonts before they’re installed. Just use the “validate font” function or “validate file” and point font book to the folder full of fonts.



While Font Book is free, the alternative is Font Doctor from extensis but at $60 I think I’d stick with Font Book.

Dropbox stopped or is it time machine?

Hey Scotty, I just went into my iphoto and discovered a huge portion of my pictures are in quatro form - i.e.  there are now four copies of everything!  Why is this so, and how do I fix it without having to hand delete them all (which I'm trying to do but it's not really letting me).  Thanks,

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Ugh. This could be a problem. Several things to try.

1. Rebuild the iPhoto database. Holding down the option and command keys, you’ll be presented with the screen below.

Check the first 4 then rebuild. There’s a small chance this may work. iPhoto not allowing you to make changes to your library may be a sign of a permissions issue. The “repair iphoto library file permissions” check box may take care of this. I would suggest just leave you computer alone during this process.

2. The second thing you can try is purchasing Brattoo Propaganda Software - Products. It’s very slow but usually does the job. If there are four of each version you may be required to run it several times.

Update Quickbooks on both computers if you use Dropbox to sync

Scotty,

I thought this was fixed...... but today I received this message again.  Why do I get these error messages and how do I fix this?

Thanks,



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Interesting.

There may be an issue with your Internet service provider.  I can't remember.  Are you Bellsouth/Att or Road Runner Time Warner?  With Time warner there should be absolutely no issue at all however with ATT there can sometimes be an issue where that ISP will block outgoing mail not associated to its own services.  

Dropbox and 1Password

Do you have any suggestions as to what drive to look for. Also since there are only two usb ports on the laptop, I would try to find an external drive that would hookup to the firewire port. If I cannot find one like that,  does it matter if I use a hub and connect it thru the hub. How’s the sailing going?

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I do recommend a couple of drives. If you want to save some money, the Free Agent drive by Seagate is excellent. Available at Best Buy for around $100. If you’d like to spend a little more money and have firewire 800 as well as USB then my preffered drive is the Lacie Quadra. It’s more expensive (usually around $179 for a 1 Terabyte) but worth the cost in my opinion.


At all cost, avoid the Western Digital MyBook drives. They are inexpensive and I have many clients who’ve experienced failures. Ultimately every mechanical drive fails but I’ve got much more faith in the two above an any others.

Using a USB hub shouldn’t matter as long as it’s USB 2.0 which most are at this point.

The sailing is coming along fantastic. I’m actually up at the club whenever I have a chance so I’m right next door to you quite often. Just not this week! We have our next race next Saturday at 1pm so look out for me. I’m sail #5230.

Dropbox Mac and PC?

How do I create an e-mail group that is protective of their names when sending out?  Only seeing the group's name, in other words, you know.

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The easiest way to protect the privacy of email names is to use the Bcc: field in your email.  Drop the group name into the Bcc field and email the letter to yourself.  All recipients will will get an email from you, to you and will not be able to see each other's names.  

You can activate the Bcc field under the "view" tab in mail.


How can I share files across multiple computers across the internet?

Have MobileMe syncing issues? Option click in the menu bar on syncing icon to reveal more options.

The official Apple Knowledge Base article:

Mac OS X v10.5, v10.6: Resetting the SyncServices folder

Also other good suggestions here:

MobileMe not syncing iCal calendars properly | MacFixIt - CNET Reviews

Quickbooks and Dropbox

Hi Scotty!

You were at the house last Saturday and mainstreamed so much for us - Thanks!!?
However, somehow all of my emails are being directed into my daughter email account.
I have an AOL account, and a Gmail account.  My two daughters have Gmail accounts and I have access to their accounts within mine...
Somehow all emails and it seems even emails I send through my account come back with responses through daughter’s account???
Sound crazy??  I am sure it is an easy fix but am not sure what to do.
Please advise!!
Thanks

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The trick when having multiple email accounts is to know who you are sending out as. A couple of things to consider.

1. Check to see which email account you are in by viewing the left column. If you hit reply when inside a road runner account you will send out as road runner.
2. There is a way to change what email you want to send out as. Just below the address bar in your email you have a toggle that will allow you to quickly change who you send out as. Seen below:



3. Check to make sure the name associated with each account is what you want it to be. You can do this by going to the preferences in Mail (command + comma) then select each account and check the full name for each. Seen below:

This image is a theme.plist hack