to commonly asked questions.

How can I clean up this virus?

Hey Scotty. You've helped us a number of times. My son tried to download a game on our Mac and it was apparently a virus. We're operating fine but in safari and chrome we keep getting unwanted pop up tabs. One just popped up with a dialogue box that reads "". I reset chrome but no improvement and i'm not sure what else i need to reset or delete.

I’ve seen it many many times unfortunately.  Removing these pests are a little more involved than I can write up in a set of instructions but it can be removed.  Happy to help if you feel the need.  You can schedule an online session if you’d like and I can remove it for you remotely.  There are about 8 methods that these programs tend to install and it’s just easier to go through the steps to check each one.  Feel free to schedule using the link below if needed.  If you’d rather work on the issue yourself, I’ve written about this exact thing several times on my website.  Those responses can be found at
This image is a theme.plist hack