Answers...

to commonly asked questions.

hardware

My camera isn't working


Scotty, I am having trouble with the auxiliary camera that I had to begin using after the internal camera on laptop broke.

I have had a weekly Teams meeting the past 2 weeks. In each case, I could not get an option for an auxiliary camera. As a result, whenever I went with the camera “on”, it was dark.

Not sure if is Teams or me. Not sure if Zoom would be an issue but I have not had a Zoom call recently.

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First thing to check is to try using the camera with other software than Teams. For example, Zoom of course. You can just open zoom and go to settings to test the camera. FaceTime, or even QuickTime will allow you to record using the camera.

If the camera is unavailable in any of the other applications, it’s the either the camera or a setting related to the camera. But if all those other applications find the camera then it’s Teams. Be sure to quit each application before opening the next. Applications don’t like to share hardware when two are open using the same hardware.

If it's teams, check the following…

If you’re on the latest version of the OS Venture, go to settings, select Privacy and Security and make sure that you’ve allowed access within the camera area.

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Do you repair damaged iPods and iPhones?

Hi 
I just got a new ipod touch and im trying to sync
it.It needs the new version of itunes to work and the new itunes needs mac os x 10.5 or higher to run but i cant get the mac update to download. My computer is an older mac, so could that be the problem?

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It depends on what mac it is. If it’s a PowerPC iMac instead of a more modern intel based iMac then there could be an issue although even the PPC iMacs should run 10.5. However 10.5 needs at least 512 megs of ram so you may below the requirements there. Another possibility could be that you may be out of space on your hard drive. But it sounds most likely like you need to get 10.5 on your machine in order to get the most recent version of iTunes.
This image is a theme.plist hack