Recovering deleted files from your trash
14/11/10 Filed in: general troubleshooting
Hi, i have a passport for back-ups and backed up a couple of times. Now suddenly something named smartware showed up and i do not know what it does, neither can i delete it. please advice
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So Western Digital drives often come with a pre installed piece software called “smartware”. It’s their backup system written for both PC and Mac. I highly prefer Time Machine over their system. The problem is, some of their drives have this software embedded on the drive in such a way that it will not go away without a good bit of work. If not activated, it’s not causing any problems. You just have to put up with the extra icon on the desktop. If you’ve installed it (activated it) then it’s something I would suggest turning off. (Not always an easy task)
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So Western Digital drives often come with a pre installed piece software called “smartware”. It’s their backup system written for both PC and Mac. I highly prefer Time Machine over their system. The problem is, some of their drives have this software embedded on the drive in such a way that it will not go away without a good bit of work. If not activated, it’s not causing any problems. You just have to put up with the extra icon on the desktop. If you’ve installed it (activated it) then it’s something I would suggest turning off. (Not always an easy task)
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