iTunes movies not downloading
30/05/09 Filed in: iTunes/iPod
I keep getting a blue screen that fades in & out... I've tried a hard reboot... what can I do?!
_______
We need to isolate the problem as to what hardware is causing it. Does the problem happen on a second monitor? If so, we can rule out your beautiful Lacie monitor as the probelm. Does the problem happen within a test user? If so then we can rule out user settings. It may then be the graphics card. Too hard to diagnose via email. Overall, it sounds to be hardware. You may want to call Applecare (1-800-MY-APPLE) and have them walk you through some troubleshooting and if it persists, you may want to get it over to the apple store. Be sure to make an appointment at the Genius bar first though.
Concierge
_______
We need to isolate the problem as to what hardware is causing it. Does the problem happen on a second monitor? If so, we can rule out your beautiful Lacie monitor as the probelm. Does the problem happen within a test user? If so then we can rule out user settings. It may then be the graphics card. Too hard to diagnose via email. Overall, it sounds to be hardware. You may want to call Applecare (1-800-MY-APPLE) and have them walk you through some troubleshooting and if it persists, you may want to get it over to the apple store. Be sure to make an appointment at the Genius bar first though.
Concierge
Sells Consulting email