Scotty,

I hope you are well, my scanner just stopped working and I have tried all I know to do to fix it.  I have downloaded the most current driver and software.

This is the message I get when I go to scan something

Process:         HP Scan [1038]
Path:            /Users/HHBrown/Desktop/HP Scan.app/Contents/MacOS/HP Scan
Identifier:      com.hp.scan.app
Version:         ??? (???)
Code Type:       X86 (Native)
Parent Process:  launchd [108]

Date/Time:       2010-08-10 15:29:04.099 -0400
OS Version:      Mac OS X 10.6.4 (10F569)
Report Version:  6
Sleep/Wake UUID: CB337DC3-05B3-49B6-8A6E-173C90C8EF61

Interval Since Last Report:          73752 sec
Crashes Since Last Report:           1
Per-App Crashes Since Last Report:   1
Anonymous UUID:                      710CBA1D-4CDA-4FE4-88BF-4F7328EE3CFF

Exception Type:  EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread:  0

Dyld Error Message:
 Library not loaded: /Library/Printers/hp/Frameworks/HPWorkflowsManager.framework/Versions/A/HPWorkflowsManager
 Referenced from: /Users/HHBrown/Desktop/HP Scan.app/Contents/MacOS/HP Scan
 Reason: image not found

Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 4 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.10.91.27)
Bluetooth: Version 2.3.7f1, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MATSHITADVD-R   UJ-868
USB Device: Officejet Pro 8500 A909n, 0x03f0  (Hewlett Packard), 0x4012, 0x26200000
USB Device: Internal Memory Card Reader, 0x05ac  (Apple Inc.), 0x8403, 0x26500000
USB Device: My Passport 070A, 0x1058  (Western Digital Technologies, Inc.), 0x070a, 0x24100000
USB Device: Built-in iSight, 0x05ac  (Apple Inc.), 0x8507, 0x24400000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac  (Apple Inc.), 0x0236, 0x04600000
USB Device: IR Receiver, 0x05ac  (Apple Inc.), 0x8242, 0x04500000
USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x06100000
USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8213, 0x06110000


Can you help or advise what I need to do?  

___________

Well we could go back and forth on this one. I did recently have an HP driver install become corrupt. You may try going to /Library/Printers/ then delete the hp folder. You would have to reinstall the software again. If you do that then you may also want to toss out HP scan. Now there is another issue. 10.5 requires HP scan pro. 10.6 requires HP scan. Looks like you have the proper software but you may need to trash it and start over. There is another option we coul also try and that would be to toss the prefs of the HP scan application. That file is located in the ~/Library/preferences/ folder. But that’s actually something that may be better handled over town hall. Try deleting the app and reinstalling the app first.

Oh, almost forgot, you may also try deleting the printer from the system preferences printer pane first. Just hit the minus button on the bottom left hand corner of the screen in the printer window in system preferences.

There are many things we could try to fix the issue. These are only a few.