Answers...

to commonly asked questions.

How can I open a file when certain programs are greyed out?

My mail on my Mac is acting up.  The little rotating circles on my mobile me and by sent keep turning.  They won't stop.  I tuned off computer but still going when I turned back on.  Any thoughts of what I should try?
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This is most commonly caused by either an outgoing or incoming email having an attachment that is way to large for email. The max is generally 20 megs for attachments yet we often try to send video or many high res pictures via email and this is what happens. This would be my first guess. To find it, go to outgoing messages and delete the email with attachments. If someone else sent it to you then you may have to go to the server of the email client to try to delete it there. Depending on the email gmail, road runner, mobileme etc...
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