Hi.  I was given your card at the Apple store when they were unable to hook up my email to go to my iphone.
My husband and I both have Iphones.

_____

I would be happy to assist you however, the guys/gals at the genius bar are very bright so it may be more of an issue that we're missing information.  
There are several questions we have to know the answers to when setting up email.

Do you know your incoming and outgoing settings?
Is your email account IMAP, POP, or Exchange?
Does your connection require SSL?  
Is authentication required?  If so, does the username require the "@provider.com" tag as well as the username?

All these questions can come into play and if one is unknown email can fail to work.