babies don't compute
09/02/09 Filed in: general troubleshooting
Scotty,
I have Apple TV set up in the mountains and the internet connection is working. However, I can't get Apple TV to recognize my laptop in order to get songs/movies/pictures from my ITunes to Apple TV. Any thoughts?
Couple things to consider:
1. Is everything up to date? Run all your updates including iTunes on the computer and AppleTV software update as well.
2. Check to make positively sure that both units are on the same network. Sometimes an open network from a neighbor can take precedence over your own.
3. Be sure that you have “look for Apple TVs” checked in the AppleTV preference pane of your iTunes preferences
I have Apple TV set up in the mountains and the internet connection is working. However, I can't get Apple TV to recognize my laptop in order to get songs/movies/pictures from my ITunes to Apple TV. Any thoughts?
Couple things to consider:
1. Is everything up to date? Run all your updates including iTunes on the computer and AppleTV software update as well.
2. Check to make positively sure that both units are on the same network. Sometimes an open network from a neighbor can take precedence over your own.
3. Be sure that you have “look for Apple TVs” checked in the AppleTV preference pane of your iTunes preferences
4. You can reset the AppleTV manually to bring it back to factory defaults by holding down “menu” and - on the remote control.
5. Be sure that parental controls aren’t turned on.
6. Turn off any firewall that may be on in the security pane of system preferences
Here are a few helpful links as well:
Apple - Support - Discussions - AppleTV Won't Show Up In iTunes...Who ...
Apple - Support - Discussions - Using the command line to relaunch the ...
Sells Consulting email