to commonly asked questions.

Sep 2018

Where is image capture?

I tried to scan a document today but the Image Capture Icon is not on my 13”mac, did you forget to upload it on that computer? Also, I do not know how scan to to the computer from the printer, there is not an option to select my computer, only my husbands. I need more coaching on this.

Image capture is a part of the Operating system and is on every Mac. Just like Safari, Photos, Mail, or Calendar. You can search for it by click on the magnifying glass in the top right corner of your screen and typing “image capture” or you can also find it by looking in the applications folder. Once it’s open you can right click on the icon in the dock and choose to “keep in dock”. It will then stay in the dock even when you quit the program.

How can I tell if time machine has completed?

How can I tell if Time machine is finished?

To see when the last backup of Time Machine was completed, you can click the small clock in the top right corner of the menu bar. It will tell you the last time a backup was completed. Sometimes you’ll see “in progress” or “preparing backup”. If you’d like to see the actual backup, you can open your time machine drive usually found on the right hand side of your finder window or you may see its icon on the desktop either yellow or olive green in color. Open it and go to backup.backupsdb/The name of your computer/Macintosh HD. From there you will see a list of folder which contain backups relating to the time the folder is named.

When does iCloud finish syncing pics?

How can I tell if iCloud transfers are complete?

Photos to iCloud: you can tell by viewing the progress bar in Photos Preferences under iCloud. With Photos open, go to the menu bar under the word “Photos” in the top left corner of your screen and select preferences. Next select the iCloud pane. If you see a progress bar, it’s still in progress. If you do not, it either needs time to evaluate what the cloud has vs what Photos has or it is finished for now. Photos syncing can take a long time. Photos does need to be open for syncing to the cloud to occur.
This image is a theme.plist hack